Saturday
Business Analyst (Customer Intelligence)

Department:
Customer Relations
Location:
Lagos
Job Description:
Business Analysis
* Identify business needs / project opportunities; and / or audit existing policies, procedures, practices and technology
* Develop and document / enhance business processes
* Continually find ways to streamline PPP’s and align them to business
strategy/ international best practice
* Develop report specifications to obtain data as required from various data
sources
* Identify issues and generate insights for strategic decision making
* Coordinate and prepare data/ schedules as required to support business plans/
objectives
* Develop, coordinate, manage and conduct research studies
* Generate periodic data forecasts as required (e.g. customer data, competitive info , call volumes, etc)
* Generate periodic reports to assist management decisions
* Process consultation
* Project Management/ Project Involvement
* Assist with planning/management of projects/ initiatives in line with
recommended models
* Assist in the facilitation and coordination of various initiatives
* Assist with project integration management across assigned departments/ within business area
Job Conditions:
Normal MTNN working conditions.
Minimum qualification is 2.2 or equivalent
Reporting To: Business Planning Manager - Customer Intelligence
Required Skills:
* 4 years work experience of which 2 years in formal business analysis or consulting
* Experience in project administration/coordination preferably in applicable business area
Employment Status :
Permanent
Qualification:
First degree in a related discipline
This vacancy expires on 24/9/2009
To Apply For This Job CLICK HERE immediately
Labels: job Expert
Subscribe to Posts [Atom]
Post a Comment